Returns & Exchanges

CAMILLA AND MARC offers a seamless return process for all full-priced items returned within 15 days of delivery, provided they are in original condition with all tags attached. We are committed to ensuring you are completely satisfied with your purchase through our dedicated exchange and refund services.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

3

Attach Shipping Label

Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.

4

Drop Off and Track

Drop your package at any authorized postage location and keep your tracking receipt; your refund or exchange will be processed within 5 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing